Our Reviews

Tell us what do you think about your experience

We pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. 

 But don't just take our word for it, see what some of our customers have to say about us...


Jeanne Henderson

We’ve bought two cars here now and would highly recommend them.


Helen Leworthy

Dave was Super helpful can't wait to pick up my T Roc!


Drew Eden

I bought my Volvo V90 last May from here. I've had a couple of weeks issues and the warranty has covered it all. No arguments and easy to deal with. I'd definitely buy from here again. David was really easy to deal with and really patient .


John G

Recently purchased a VWT-ROC 2025 plate from Alister Buchan.David the sales manager couldn't have been more helpful very experienced and arranged a test drive for us and completed all the relevant paperwork.We arranged to collect the car the following week and it was spotless can't thank David enough


Steve Johnston

Excellent garage. Very happy with the car I bought. Friendly sales manager and the minor niggles I had were seen to quickly by the wonderful guys at the workshop. Definitely felt they went the extra mile.


Stevie Watt

Great service, helpful, friendly, knowledgeable


Peter Hulo

I travelled all the way to Fife from Liverpool to buy Honda CRV 2014 as that's the car I really like :) Everything is perfect, car drives like new and Alistair was super friendly and helpful. Thanks a lot :)


Ian Foster

Just bought a lovely used Kia Niro GDi4 from this company. Great service from all the background mechanical staff, and dealt with the showroom manager David who was very friendly, helpful, and knowledgeable. All of their cars are pristine. I came over from Glasgow to view and subsequently buy mine, and would highly recommend the professionalism, and quality of their cars.


Matt Carradice

not the first car I have bought and certainly not the last from this company, outstanding service start to finish


Anonymous

Straight forward, very friendly, quality 10 out of 10 highly recommended!!


Anonymous

Very enjoyable buying experience. Very smooth and efficient from start to finish. Car very well prepared and serviced. Would recommend.


Andrew Laurie

Great service and very helpful staff. Went to view a car and the car was spotless almost looked brand new, drove exactly how I wanted it to. The process to getting this car was made very simply. I got a 1 year warranty and only had to wait a few days to collect the car. Absolutely over the moon and would recommend anyone that is looking for a car to head along to Alistair Buchan Ltd and have a chat with the salesman David.


Anonymous

love my car and great service - would 100% recommend


Chris R

Fantastic dealer, great stock and even better service


Anonymous

Very easy dealership to deal with, salesman Dave was extremely helpful throughout the process and the car was as described and the service was excellent.


Anonymous

Excellent service. Enjoyable no pressure buying experience and equally good aftersales care. Highly recommend


Dean M

Overall happy with the deal we got. No issues at all with he buying experience.


Jennifer A

Top class all round. Very happy with our new Dacia


Kaz I

Great people to deal with. No hassles and a good deal for my old car.


Ben Shelley

Very professional dealership, David made the process of buying our new family car stress free.


Jonathan R

Love my wee Renault that I got from here a few months back.


Jonny W

Purchased a lovely Mercedes from this dealer. Service was great from start to finish. No pressure sales approach and left to test drive and inspect the car. Will recommend and buy again.


Barry Duffie

I was delighted with my new mercedes that i bought from David and he was very professional and gave me a good package including a sevice,mot and 1 years warranty would recommend this garage


Anonymous

I would highly recommend based on the personal service received when buying a car. Alistair and David dealing with sales, Duncan and Scott and the team on service ALL 1st class. Will be back for next car, we'll done lads 🎉🎉


Abdul Kareem

Amazing customer service from Alistair Buchan, very helpful and super caring. Would definitely recommend this dealership to anyone looking into purchasing a car.


Gustav Korr

We bought our first car from Alistair Buchan. I’m writing this review after a while to make sure everything is fine. The car is fabulous and the customer service was even better. Since our purchase we keep contacting them for any questions and they are absolutely welcoming. In future if we decide to buy another car definitely we buy it from them because the trust is our first priority. We also recommended Alistair Buchan to our friends and they also had great experience with their purchase.


Jennifer Dalkeith

I just bought a ford focus from Alistair Buchan. It was a 5 star experience. Everything went smooth and fast, with the help and assist. They showed me the whole history of the car with every litle scratch: 100% transparency. Thank you for everything.


Matt Monir

I had a fantastic experience at this dealership. The staff was knowledgeable and didn’t pressure me into a sale. They helped me find a car within my budget. Financing was quick and easy. I’ll definitely recommend them to friends.


Colin Wyse

Friendly staff and a wide selection of cars. I was able to test drive a few different models without pressure. The sales associate gave me space to think. I appreciate that kind of sales approach. I’ll be back for my next car!


Esther Peebles

The dealership was busy when I arrived, but they still managed to help me quickly. I appreciated the professionalism. The finance manager explained all my options clearly. I left with a great car and a better rate than I expected. Thank you!


Imran Jacob

I’ve had bad experiences at other places, but this dealer changed my mind. They were upfront and honest about everything. The car was exactly as described online. No surprises at all. It was a stress-free buying experience.


Rachel Urquhart

Honestly, I walked in just to browse, but I left with the perfect car. The salesperson really listened to what I wanted. No upselling or gimmicks. The process was smooth from start to finish. Great customer service!


Michael Johnston

This is the third car I’ve bought from them, and the service just keeps getting better. Salespeople are friendly and patient. I never felt rushed. They answered all my questions honestly. Highly recommended!


Alexander Anton

I had a fantastic experience at this dealership. The staff was knowledgeable and didn’t pressure me into a sale. They helped me find a car within my budget. Financing was quick and easy. I’ll definitely recommend them to friends.


Shane Mcneill

Super friendly and comforting


Kerry Nicol

Great service from Dave! Made the buying process super simple for me. Listened to what I was looking for and advised me. Thanks again dave! Top service!


Hamish Forbes

Easy no pressure car sales. Happy so far with quality of car and overall deal.


John Grant

My son and grandson have bought their last three cars from Alister Buchan Ltd,very easy to deal with David the salesman is excellent and no hard sell. Test driven the car a Audi A1 left deposit and collected the car five days later after they serviced and MOT,d it


Colin Bain



Iain Derrett

Very good service


YC Gar

My son’s first experience of purchasing a car by himself with this company and it was all positive - quite a laid back approach Def do business with these guys again Bought a cheeky VW GTI UP and it’s fab


Scott Smith

Easily the best car purchase ever.


T

This Garage is Top Notch,very helpful from sales advisor to owner to the guys that work/,clean the motors. Can't thank them enough.One happy girl in her Range Rover 💕


Aiden Barley

Bought a lil vauxhall adam from these. 660 mile round trip!!! Lovely first car for step daughter. Salesman was top notch. Unfortunately the clutch has started to go after only 1300 miles. Dealer warranty had ran out and extended warranty wint cover it. These guys stepped up and bought the clutch for us as a goodwill gesture!!! Only have the labour costs now which I'm ok with. Highly reccomend this garage. Wouldn't hesitate to use them again myself. Customer service is second to none!!!


Conrad Sutherland Dunn

Excellent service from start to finish - extremely professional and this is our 3rd car buying from Davie. You won’t be disappointed.


Lukasz Kocur

I highly recommend this dealer garage. Great customer service. The car I purchased was fully checked with an inspection and fully valeted with high standard . A wonderful family business run for years with love for the customer. I will definitely be returning to this garage. 10/10


Molly S

Great quality service. Smooth and hassle free process. Car was exactly as described and staff were nice and friendly


Jonathan White

Top class from start to finish. Will definitely buy again.


Sebastian

I recently purchased an BMW from Alistair Buchan, and I couldn't be happier with the experience. The car has been fantastic. Would highly recommend buying from this very trustworthy dealership.


Allan Dickson

Very good customer service. Helpful and easy to deal with.


Owen Foy

Excellent professional guys , picked my car up , no issues , no hassle , great after service also . Thanks guys


Stephen Anderson

I write to express my sincere appreciation for the exceptional service I received during my recent car purchase. I recently bought my car from your Alistair Buchan Limited and wanted to highlight the positive experience I had. From the moment I walked into the dealership, I was greeted with warmth and professionalism. The entire team, especially David, went above and beyond to ensure that my car-buying experience was smooth and enjoyable. David was incredibly knowledgeable and patient, answering all my questions and addressing any concerns I had with utmost courtesy. The transparency and honesty displayed throughout the entire process were truly commendable. I felt well-informed and confident in my decision to purchase from your dealership. The level of care and attention to detail demonstrated by your team made a significant impression on me. The delivery of my new car was seamless, and I am thoroughly enjoying my purchase. I couldn't be happier with the vehicle and the service I received. It's clear that your dealership takes great pride in customer satisfaction, and it certainly shows. Thank you once again for the outstanding service. I will definitely be recommending your dealership to friends and family, and I look forward to doing business with you in the future. Thank you, David and Alistair, for your outstanding service. You have earned a loyal customer!


Anonymous

Excellent experience overall. David and Alistair are gentlemen and nothing was too much trouble. Great selection of stock and no pressure sales environment allowed me the confidence to select the right car for our family. We opted to use the dealership’s finance partner and again the whole process was a breeze. The vehicle was in excellent condition and how it was presented at point of handover was a credit to the dealership. Delighted as well to receive a six months Scotsure warranty which gives us peace of mind. Will definitely buy from Alistair Buchan again and will happily recommend to friends and family.


Peter Jones

Fantastic experience with David. Great choice of cars. Very happy with the deal and my new car 10/10


William Robertsom

Really positive experience. David in sales gave us the best service we’ve ever had at a car dealership. Thank you.


Anonymous

Everyone was helpful and the car seems good


David Miller



Amar Dogra

Great service, dealt with my enquiry promptly. After sales smashing. Was looking at numerous cars and narrowed down to Alistair's. Provided me with full information as requested


Colin Brown

Would definitely recommend AB . Looked after throughout the whole process and very happy with my new car . Definitely 5 Stars 🌟


Raymond Smith

We have bought a number of cars from this garage over 12 years. Highly recommend.+++


John Thompson

Lovely little car for the wife. She is very happy with it


Thomas F

Fantastic garage to deal with, delighted with my new car and would recommend to anyone! Will be back again in the future for sure. Thanks again


dean ewen



Brian Henderson

Just bought a Mercedes slk from Alistair buchan. Went up today 11.1.2025 to pick it up. I would just like to say probably one of the most easy going purchase I have ever made. No pressure very laid back experience. Full MOT service & valet. Car is in fantastic condition. Would highly recommend this company definitely be back. Thank you


Ray Duncan

Purchased my Audi Q7 in November 2024. David the sales manager was very helpful and said he would get the car serviced and MOT tested which he did. We drove to France and while there noticed a few faults . Vibration at 70mph, an oil leak and rear washer not working well. Took to their workshop when we returned home and they fitted new tyres and front brakes and a new washer pump and rocker cover gasket under warranty. Great service and nice friendly staff too. Would recommend this company. Thank you very much for your service.


Mathew Waddell

Very easy to get on with, if they don’t know the answer to a question I had they took the time to find an answer rather than dismissing it.


Jim

What great customer service you find at this garage. No pressure salesman makes the process so much easier and with David he makes it stress free and simple. From viewing all the way through to purchase it was so quick and easy. David provides so much help and advice and the choice and price of cars is brilliant. I wouldn't use anywhere else now.


anton (treskun)

Got a Honda crv It developed a problem after one and a half month 10 year old car It happens Repaired under warranty and on my way


oscar snaith



Michael Kinsella

Very streamlined service, everything taken care of.


Caroline Kerr

Very professional yet friendly garage. David was efficient & easy to deal with. No hard sale but got the deal done. Good quality cars in stock. Thanks 5 ⭐️


Craig Cochrane

Excellent and straight forward experience from start to finish, very good garage to deal with From David and also Alistair the owner, no pressure sales and cars was an absolute peach, generous px given, would definitely buy here again


John Grant

My son and I went to Alister Buchan Ltd to look at a 2017 Ford Fiesta Zetec as my son was looking to purchase a new car we were very impressed with the car and David the sales manager was very helpful. David said they had replaced the water pump and the wet timing belt and would service and mot the car for us we collected the car the following week and were very impressed with the car,David completed all the relevant paper work. This is the second car we have purchased in the last month from Alister Buchan as my grandson bought a car as well we would recommend this garage and David couldn't have been more helpful


Rolo Curran

Great place to deal with. Had minor issue with my Toyota which was resolved without inconvenience. Courtesy car was provided. 10/10😀


1965dcmt

Purchased a car from David 6 weeks ago, on collecting the car it was presented beautifully. The car was fully valeted, serviced and mot’d. A genuine first class service and I would highly recommend Alistair Buchans 10/10


Tony Wishart

Great overall all experience, David was more than helpful from test drive to purchase of the vehicle.. great straightforward process, highly recommend.


Kirsty Downie

3rd car we've bought from Buchans and we wouldn't go anywhere else, Took us a while to find the car for us as David knew exactly what we were looking for and gave us sound and truthful advice on any car we were interested in. Absolutely delighted with our latest purchase and David as always was exemplary in his customer service.


Ron Dalglish

Honest and straightforward with no flannel.


Sally Jones

Very good service, professional


4fulryan

Without a doubt the best car sales/service team in scotland.My first purchase from David and the team was a Hyundai i130n in January of this year I was so impressed with the customer service from the test drive (given the keys to try the car alone)to picking up a beautifully presented car,they even kept it under cover as it was raining that day and let me get my new car dry. Our next car in February was a purchase for our son to learn to drive (a Dacia Logan MCV) again fantastic treatment from David given the keys to try the car with my son,we purchased the car and had it for two weeks it developed an engine rattle,one phone call to David and I was in touch with the service team,I was asked to bring the car in the same day (given a courtesy car)and was contacted the next day to collect the repaired car( fully washed and vacuumed) I've purchased many cars in my 55 years,this is the best customer service I've experienced they really do go the extra to help you,I can't recommend them highly enough.


Layeri Farid

Friendly service and atmosphere, happily gave us the key to view a car no question and let us take it for a drive, without asking for anything.


Alba Gu Brath - Slàinte Mhath

I've bought many cars over many many years (Not a youngster). This was my first time dealing with this company. From my initial enquiry, to sitting down & talking to Alistair & David, they have been the cream of the crop to deal with. Nothing was a problem from start to finish. I have no hesitation to recommend Alistair & David to family & friends. Also when the time comes to select another car, they will be first on my list to return to. Oh, it's was a three hour drive for me to get to their showroom & it was certainly worth the effort. 20/10 (Dougie Smith)


Steven Thomson

Very good service and friendly staff, well presented cars and easy to deal with, sales personnel are a credit to the business


Kieran Lacey

This man is an absolute hero , got a car from him with no hassle and even delivered to my front door (100+) miles away and payed for a small problem the car had out his own pocket. Will 100% be referring to family and friends and will be going back for any new cars I get in the future.


Freedom

Excellent bunch of guys from the Sales department to the mechanics and valeters,great aftercare too,thank you again guys we're so happy with the new Merc diesel sport we bought,thnx again guys much appreciated


Gary Bullen

Great to deal with


Katiejay A



Anonymous

Pleasant and helpful salesman, David, and nothing too much trouble. Car well prepared before delivery.


Ross Paterson

Having bought a number of cars over the years, I can honestly say I have not done so with such ease or in such a relaxed atmosphere. From me looking around, I was left to it cars were brought to me to have a closer look if not on the pitch keys handed over and then left to really experience the car, test drives were the same. Not once was there any pushy sales pitch and this in many ways ensured that this was where I’d buy a car, once I found the one for me. I took a few out for a drive, knowing roughly what I wanted before settling on one, that I am very happy with. Massive thanks,


Purely Mountain Biking

Picked up my Kis Sportage today, fabulous service from start to finish, no hard push, car was amazingly prepped, all documentation done for me, simply the easiest and best car experience I've had in a long time, great work David and I look forward to being a long term customer - Allan Miller


Allan Miller

First time here, very relaxed, no hard push, showed me the car, handed the keys and let me drive it for a test, when I came back for a second look with the mrs later that day, gave it another valet, purchased the vehicle with ease, David was exceptional, picked up the car finally today, prestige and immaculate , everything prepared, fantastic service thank you


Allan Jackson

Fantastic dealership, salesman David is a real gentleman and no pressure sales, I bought a 10year old Mercedes Vito van which had a few issues as it had sat around for a bit and required a few visits back to the garage where head mechanic sorted all issues. Great service guys, will definitely recommend yourselves.


Harry Wilson

Good price, good motor, happy customer


Kate Goodman

The 3rd car I have bought from Alistair Buchan Ltd, would definitely recommend.


Chris Edwards

One of very few car sales places where you are left alone to browse with being attacked by suits. When we asked about the car David was very helpful and laid back . They gave us a top end fair price for our car . The new car was serviced and had new discs and pads replaced and mot. We had an issue the next day but their garage next door had the problem fixed in 24 hrs .. courtesy car available right away . Slick , professional, and easy .. all dealerships should beoke this !


Judy Murphy

Just bought a lovely see Toyota Argo a few weeks ago from this garage. The car was immaculate and they even MOT'd it again even although it had just had a recent MOT. All the staff were friendly and professional and provided a first class service. I would not hesitate to recommend this garage if you are looking for a new car. I am very happy with my purchase.


Stephen Maloney

Is definitely recommend Alistair Buchan. Lovely showroom, David was super friendly and accommodating. Very easy to deal with and my car was presented like a brand new car. Absolutely delighted with the service, and of course, my beautiful at.


Robert Jackson

Hi just bought my second car from this place David and his team are amazing,his cars are pristine and your guaranteed a quality service, I'll be back for a third soon,thanks.😁


Anonymous

The experience from start to finish, was simply excellent. David, the sales manager is a really nice chap and could not have been more helpful. Zero pressure, really appreciate that. I have bought a car, collected it today and I love it. They are 5 star.


Craig Jones

No pressure when I arrived let me look at car I was interested in take on a test drive. Was knowable and did everything at your pace will definitely use again

Our Reviews


Google review

We’ve bought two cars here now and would highly recommend them.

Jeanne Henderson
Google review

Dave was Super helpful can't wait to pick up my T Roc!

Helen Leworthy
Google review

I bought my Volvo V90 last May from here. I've had a couple of weeks issues and the warranty has covered it all. No arguments and easy to deal with. I'd definitely buy from here again. David was really easy to deal with and really patient .

Drew Eden
AutoTrader review

Recently purchased a VWT-ROC 2025 plate from Alister Buchan.David the sales manager couldn't have been more helpful very experienced and arranged a test drive for us and completed all the relevant paperwork.We arranged to collect the car the following week and it was spotless can't thank David enough

John G
Google review

Excellent garage. Very happy with the car I bought. Friendly sales manager and the minor niggles I had were seen to quickly by the wonderful guys at the workshop. Definitely felt they went the extra mile.

Steve Johnston
Google review

Great service, helpful, friendly, knowledgeable

Stevie Watt
Google review

I travelled all the way to Fife from Liverpool to buy Honda CRV 2014 as that's the car I really like :) Everything is perfect, car drives like new and Alistair was super friendly and helpful. Thanks a lot :)

Peter Hulo
Google review

Just bought a lovely used Kia Niro GDi4 from this company. Great service from all the background mechanical staff, and dealt with the showroom manager David who was very friendly, helpful, and knowledgeable. All of their cars are pristine. I came over from Glasgow to view and subsequently buy mine, and would highly recommend the professionalism, and quality of their cars.

Ian Foster
Google review

not the first car I have bought and certainly not the last from this company, outstanding service start to finish

Matt Carradice
AutoTrader review

Straight forward, very friendly, quality 10 out of 10 highly recommended!!

Anonymous
AutoTrader review

Very enjoyable buying experience. Very smooth and efficient from start to finish. Car very well prepared and serviced. Would recommend.

Anonymous
AutoTrader review

Great service and very helpful staff. Went to view a car and the car was spotless almost looked brand new, drove exactly how I wanted it to. The process to getting this car was made very simply. I got a 1 year warranty and only had to wait a few days to collect the car. Absolutely over the moon and would recommend anyone that is looking for a car to head along to Alistair Buchan Ltd and have a chat with the salesman David.

Andrew Laurie