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Customer reviews of Alistair Buchan

At Alistair Buchan we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alistair Buchan

Alistair Buchan

Based on 125 customer reviews

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  • 5

    A great experience

    By David G on 16 November 2018 | Verified purchase

    Fantastic from start to finish. Nothing was too much trouble and they obviously pride themselves in customer care. Would highly recommend and would definitely use again.

  • 5

    Great service, great car!

    By Elaine C on 20 September 2018 | Verified purchase

    Brilliant service. No hassles whatsoever, quick efficient friendly and helpful. Transferred our plates over for us and we just picked up the keys. We love our new car and will definitely return to this garage.

  • 5

    Brilliant service - car dealer of choice!

    By ALASTAIR T on 25 August 2018 | Verified purchase

    Such a positive experience to buy a car from this dealer - excellent personal service, and you feel that they really care. Nothing was too much trouble, car was given a full year’s MOT with previous advisory notices fixed. I was looking to retain the number plate from my old car, and they even had new ones made for me and ready when I went to collect the car! I also loved the fact that I was allowed to wonder around without being pestered by over-keen salespeople. Finally, I was allowed a proper test drive with the car on my own - excellent. These things make all the difference, and mean that I would recommend this dealer to anyone, 100%.

  • 5

    Happy customer

    By Chantelle C on 14 August 2018 | Verified purchase

    I recently bought an Audi a1 from this garage, The salesman was very pleasant and helpful and kept me up to date with when my new car would be ready! Since having the car I have had no problems and would defiantly return to this garage when it is time to change again! Thank you again!

  • 5

    June 2018.

    By Barry S on 06 June 2018 | Verified purchase

    Really happy with the deal that I received from Alistair Buchan. I was given time to really look at the vehicle without any pressure from staff. Car was given a full service, brake fluid change and MOT prior to being released and was all completed within days of placing the deposit. Would certainly recommend.

  • 5

    Great service

    By Torquil M on 20 May 2018 | Verified purchase

    Salesman was of great help, really informative and Was a pleasure to do business with. Car was very well prepared mechanically on collection. Only niggle was valet wasn't as thorough but nothing I couldn't handle in 20 minutes. Will happily return in future.

  • 5

    Very Happy Customer

    By Frances W on 15 May 2018 | Verified purchase

    I have purchased and taken delivery off a "Volvo C30 D Drive " as a returning customer to " Alistair Buchan Car Sales " East Wemyss, Fife. The staff are very dedicated and positive in making everything run smoothly , no hidden surprises. I am delighted with my car it ticks all the boxes , classy, economical , very comfortable to drive. This makes our two main cars both Volvo's , purchased from Alistair Buchan and we are happy customers . We would definitely recommend for anyone looking for a car to have a browse around their showroom .

  • 5

    Happy experience

    By Pluscarden A on 12 May 2018 | Verified purchase

    Bought a 4-year-old Toyota Avensis. Deal very swift and trouble-free. Salesman very pleasant to deal with. Complimentary meal at local eatery very welcome! Highly recommended.

  • 5

    Great customer service

    By Angela D on 08 May 2018 | Verified purchase

    The staff were very helpful and friendly. We never felt under any pressure to buy and communication was really good. We saw the car on Sat, paid the deposit on Mon and drove it home on Thu with a couple of minor wee scratches etc all taken care of. The salesman was great to deal with.

  • 5

    Good car , good deal, great dealer!

    By Graeme S on 05 May 2018 | Verified purchase

    Good fair deal, nothing was a bother. Easy to deal with, no pressure from David...which was a welcome change from visits to other larger chains. Would thoroughly recommend and would definitely buy from them again.

Alistair Buchan